Terms of service

By using this website or placing an order, you agree to these terms, our Shipping & Returns policy and our Privacy policy. You need to be an adult who can enter a binding agreement to place an order. If you order on behalf of a business, you confirm you're allowed to do so.

• Your order is placed when you complete payment on Stripe's secure checkout page, and you'll get a confirmation email.
• We may decline or cancel an order, for example if an item can't be made, we suspect fraud, or there's an obvious pricing mistake. If we cancel, we'll refund you in full.
• We ship to US addresses only for now. Please double-check your address before you pay.

• Prices are in US dollars. The price you pay is the one shown at checkout, including shipping.
• Bulk discounts apply automatically. If you also enter a promo code, you get whichever saves you more; they don't stack. Promo codes may have an expiry date, a minimum order or a usage limit, and have no cash value.
• Sales tax is added where the law requires it, and is shown before you pay.

• Every box is hand-packed. Photos show a typical box; colors, brands and packaging can vary a little.
• If an item is out of stock, we may substitute one of equal or greater value that fits the same theme.
• Boxes include personal-care products and food made by other companies. Please check the labels for ingredients and allergens before use, especially if the person you're gifting has allergies or sensitivities. We can't guarantee a box is free of any particular allergen.

We're happy to hand-letter your note. We may shorten a note that's too long for the card, and we may decline to write one that is hateful, harassing, or otherwise inappropriate. If so, we'll contact you first.

Shipping times, tracking, and what to do if a box arrives damaged or wrong are covered in our Shipping & Returns policy. Because our boxes contain personal-care items and food, we can't accept returns except for damaged or incorrect items.

The text, photos, designs and the 3 Bees and Miss Macy name and logo belong to us. Please don't copy or reuse them without permission, although sharing a link is always welcome.

Please don't misuse the site: no automated scraping, spam, attempts to get around our security or bot checks, or anything unlawful.

We work hard to get every box right, and if we don't, we'll make it right as described in our Shipping & Returns policy. Beyond that, and to the extent the law allows, the site and products are provided “as is”, and our total responsibility for any order is limited to the amount you paid for it. We aren't responsible for indirect losses, or for delays caused by carriers, weather or other events outside our control.

Nothing in these terms limits any rights you have under consumer protection laws that can't be waived.

Please message us first through our contact form. Most problems can be sorted out quickly and in a friendly way. These terms are governed by the laws of the United States and of the state where 3 Bees and Miss Macy is based.

We may update these terms from time to time. The version in effect when you place an order applies to that order. We'll update the effective date at the top of this page when we make changes.

Questions about these terms? Send them through our contact form.